FAQs

• What is the status of my order?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. COVID-19 potential delivery delay: our carriers are currently experiencing delays in delivery. We apologize for the inconvenience this may cause. 

• Where is Body of Bundles based?

Our office is located in Atlanta, Georgia. 

• Where are your products shipped from?

We ship from the US and China. With so many shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.

• Can I expedite my shipping?

Yes, we offer expedited shipping.  

• Can you ship internationally or process international credit cards?

At this time we do not offer international shipping and cannot accept credit cards from outside of the United States.

• How can I pay for my order?

Clothing Shop Online currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via Sezzle.

• How long will it take me to get my order?

For standard shipping, you should receive your order within 3-5 business days (10-14 business days during sales or high volume times.) 

• How can I check the status of my order?

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email or text message.

• Can I cancel or change my order?

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. 

• Can I exchange my order?

We do not offer exchanges at this time.

• How do I return my order?

Returns are not accepted. Please visit our returns page to read our return policy.

• What do I do if my order is damaged?

We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here or through our "contact us" button below.

• I received the wrong goods, what do I do?

Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone or our contact us page, so that they can work to get you your goods as soon as possible.

• I gave the wrong address , can I get a refund?

Unfortunately, if you provided the incorrect address at checkout, refunds will not be granted.